What are Silver, Gold, and Platinum collections?
Silver = Essentials (local). Gold = Premium (outlet + online). Platinum = Signature Luxury with elevated packaging.
Do you offer Cash on Delivery?
Yes. COD and card payments are available at secure checkout (where enabled for your region).
What is the exchange window?
Eligible items may be exchanged/returned within 7 days of delivery. See Return & Exchange Policy.
How does packaging selection work?
On the product page choose Standard (included), Luxury (premium box), or Gift (box + ribbon + card). Packaging is an add-on — not a separate product.
Do you manufacture for other brands?
Yes. LUXORA Manufacturing offers OEM, private label, wholesale, and export. Visit Manufacturing or email B2b@luxorapak.com.
How do I track my order?
Use Track Order in the header or footer once your order is dispatched.